Website Requirements

You are required to have a privacy policy and terms of use for your text messaging program on your website. If needed, you can use this template to create your own. Expanded documentation here: Text Message Program Website Requirements

{MinistryName}: SMS Privacy Policy and Terms of Use

By subscribing, you have provided us with consent to send you text messages regarding {MinistryName} alerts, event reminders, new content, and requests for volunteer support. Message frequency varies by events/preference. Message and data rates may apply. Carriers are not liable for delayed or undeliverable messages. If your phone does not support MMS, you’ll receive SMS instead.

OPT-OUT OR STOP

If you wish to stop receiving text messages from {MinistryName}, reply to any text message from {ShortCode#} or {10DLC} and in the reply, text STOP. You may also stop text messages by calling us at {MinistryPhone#} or emailing us at {MinistryEmail}.

HELP OR SUPPORT

If at any time you need our contact information on how to stop text messages, reply to any of our text messages from {ShortCode#} or {10DLC} and in the reply, text HELP. Upon receiving your text message, we will send you a text message with this information. In general, the messages we send provide you with information about our upcoming events, new content, and other announcements. Some of the text messages we send may include links to websites. To access these websites, you will need a web browser and internet access.

SUPPORTED CARRIERS

This program is supported by Alltel, AT&T, Boost, Sprint, Verizon Wireless, Virgin Mobile, MetroPCS, T-Mobile and U.S. Cellular. T-Mobile is not liable for delayed or undeliverable messages. Products and services are compatible with AT&T handsets.

PRIVACY POLICY

We respect your privacy and will not distribute your mobile phone number to any third parties.

Service provided by Ministry by Text, LLC

Keyword Disclosure

When advertising keywords on your website there are certain things you must disclose to end users. This varies depending on the type of keyword you are promoting. This language is put in place to set expectations for end users.

  • What type of content will they receive, ongoing or one-time?

  • Message and data rates may apply

  • How to stop receiving messages

  • Where to find help with messages received

  • A link to your posted privacy policy and terms of use

Use the language below when promoting your keywords and short code anywhere online. Just be sure to update the information in brackets with your ministry’s info.

Subscription Keyword or Recurring-Messages Program

Text {keyword} to {shortcode} to receive ongoing updates from {Ministry}. Message and data rates may apply. Reply STOP to opt out or HELP for help. Visit {Privacy & Terms Link} for our privacy and terms.

Info Keyword or Single-Message Program

Text {keyword} to {shortcode} for more info on {Ministry}. Message and data rates may apply. Visit {Privacy & Terms Link} for our privacy and terms.